MARQUIS Discoveries

Effective Date: Current

Reviewed Quarterly | Jurisdiction: NV (HQ), VA (Foreign Entity), CA (Seller of Travel)

At MARQUIS Discoveries, we prioritize your trust. We are committed to protecting your personal data and being transparent about how we collect, use, store, and share information in connection with our travel and tour services.

1. What Information We Collect

We collect personal data necessary to plan, manage, and fulfill your travel experience. This may include:

  • Full name, contact details (email, phone, address)
  • Date of birth, passport and visa details (if required)
  • Emergency contacts and next of kin
  • Medical, diet or accessibility information (only as needed for safety)
  • Payment details (processed securely through our partners — we do not store credit card data)
  • Social Security numbers (only when required for official U.S. government tour requests, e.g., White House, FBI, or Capitol visits)
  • Images, media, and testimonials
  • Accident or incident reports (if applicable while on tour)

2. How We Collect and Use Your Information

We collect personal information you give us via:

  • Our website and client portal
  • Booking forms and consent forms
  • Email, phone, and in-person communications

We use this information to:

  • Provide and manage your tour experience
  • Communicate with you about logistics and updates
  • Fulfill booking and legal obligations (e.g., government ID checks)
  • Send optional marketing communications (only to clients aged 18+)
  • Ensure safety, respond to emergencies, and comply with insurance requirements
  • Collect feedback and improve services
  • Verify international travel permissions for minors

    3. Use of Data for Minors

    • For students under the age of 19 traveling internationally, we collect details for all living parents and guardians, as required for border control documentation and to confirm legal permission to travel.
    • Divorced or separated parents are treated as separate individuals. We do not share travel details or personal information with non-custodial parents unless legally required or specifically authorized.
    • We do not knowingly collect data from or market to children under the age of 18 without appropriate parental or guardian consent.

    4. Storage and Security

    • Electronic data is stored in encrypted systems managed by our partners: (including, but not limited to) GroupCollect; Square; Wells Fargo Bank; and United Bank.
    • Physical data is stored in locked safes in our secure office.
    • We retain personal information, including medical incident records and insurance-related documents, for seven (7) years, after which it is securely deleted or shredded.
    • Only authorized personnel have access to sensitive data, and only on a need-to-know basis.

    5. Media Use & Consent

    We may use tour photos, videos, and testimonials in our marketing, website, and social media if:

    • The media is owned by MARQUIS Discoveries or our agents
    • Consent has been granted through our Terms & Conditions or specific release forms

    Please note: While you may request removal of images, MARQUIS Discoveries does not guarantee removal in all cases once materials are published.

    6. When We Share Information

    We only share your personal information:

    • With your explicit consent
    • To comply with the law or valid legal process
    • With partners essential to your tour (e.g., travel insurance protection, hotels, airlines, or government authorities)
    • To fulfill safety, security, or emergency requirements

    We do not sell or trade your personal data.

    7. Website & Cookies

    Our website uses cookies and tracking technologies to:

    • Analyze site usage
    • Personalize user experience
    • Monitor performance
    • Support marketing and social features (only for clients aged 18+)

    By using our website, you consent to this usage. You can manage cookie settings via your browser.

    8. Your Rights

    You have the right to:

    • Access and review your personal data
    • Request corrections to inaccurate data
    • Withdraw previously given consent (e.g., image use)
    • Request deletion of your data (unless legally required to retain it)

    To exercise any of these rights, please contact us using the details below.

    9. Legal Governance & Policy Review

    This policy is governed under the laws of:

    • Nevada (Corporate Headquarters)
    • Virginia (Registered Foreign Entity)
    • California (Registered Seller of Travel)

    We review and update this policy quarterly, or more frequently as required by law or business practice.

    10. Contact Us

    If you have questions, comments, or requests regarding this Privacy Policy or your personal data, please contact us:

    Email: tours@marquisdiscoveries.com

    Mailing Address:
    MARQUIS Discoveries
    P.O. Box 342
    Goochland, VA 23063
    USA